Phone contact information
Our telephone receptionists, Jackie and Suzanne, schedule patient appointments for all four doctors in all office locations. Enter 1 at the voice mail prompt to schedule an appointment, receive test results or talk to a doctor.

Telephone Directory
#1  Schedule an appointment, talk to a doctor or receive test results
#2  Pharmacists and patients calling to refill a prescription
#3  Billing questions
#4  Legal department/Social Security
#5   Employer disability claims/medical records
Listing of office personnel
Practice Administrator	x119	Valerie
Dr. Calderon's secretary	x117	Laura
Dr. Calderon's secretary	x108	Meg
Dr. Lantner's secretary	x116	Jan
Dr. Lantner's secretary	x114	Nancy
Business office	x118	Brenda
Business office	x120	Debbie

Office Policy

 Appointments are required. We are sorry that we cannot accommodate walk in appointments. Please give 24 notice if you are not able to keep a scheduled appointment.

 Please advise us if there has been any change in your address, phone number or insurance coverage since your last appointment.

 Payment is expected when services are rendered unless prior financial arrangements have been made.

 HMO SUBSCRIBERS:

• You must have a referral from your primary care physician. If you do not have a referral for your office visit, you may be asked to reschedule your appointment.
• Insurance cards and copays are required at time of service.

 As a courtesy to our patients, we will bill any commercial insurance carrier assigned, but the patient remains financially responsible for all services furnished. Any outstanding balance after 60 days from the date of invoice is considered in default.

 Workers' Comp patients must bring all applicable insurance information to initial appointment including:

• Billing address and phone number
• Adjuster name and phone number
• Claim number